FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
What & How's
🧵 What products do you make?
Mommie Pea’s Creations specializes in handmade personalized teacher and nurse lanyards, badge reels, ID holders, and custom gifts. Each piece is designed, assembled, and shipped from Alabama using high-quality silicone beads,acrylic beads, laser-cut acrylic charms, breakaway safety clasps and much more.
✨ How can I customize my lanyard, badge holder, or product ?
Absolutely! Most of our items can be personalized with your initial, font style, bead color, design, tassel and hardware. You can note your preferences during checkout or message us if you’d like help picking your design.
Orders & Shipping
🚚 How long will my order take to ship?
Current Processing times, can always be found at the top of the website. In general handmade items ship within 5–7 business days from Alabama.
During holidays or large shop updates, please allow a longer processing time to create your item.
🌍Do you ship internationally?
At this time, we are not shipping internationally.
📫Can I track my order?
Absolutely! Once your order ships, You’ll receive a tracking number via email, so you can follow your package.
Returns & Exchanges
What is your return policy?
Returns are accepted within 5 days of delivery. Items must be unused and in original packaging, and not personalized. Contact us at mommiepeascreations.com to initiate a return. Buyer is accountable for return shipping.
Can I exchange an item?
Simple Return Policy: Non-Personalized Items Exchangeable Within 5 Days Upon receipt. Shipping costs are the responsibility of the buyer.
What if my order arrives damaged?
In case of receiving a damaged order, please send a photo to Mommiepeascreations@gmail.com within 5 days to rectify the issue.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at Mommiepeascreations.com or fill out our contact form .
Do you offer wholesale?
Yes! If you’re interested in wholesale orders, please reach out to us for pricing and details.
Where can I follow you on social media?
Stay connected with us on Facebook, Instagram and TikTok for new arrivals, sales, and behind-the-scenes content!